Skilled Helper Model

Gerard Egan 1998


Career theory and the Skilled Helper Model by Gerard Egan.

The Helping Dialogue (Egan, 2013):

Essential Communication Skills.

  • Tuning in
  • Active listening
  • Responding with empathy
  • Checking understanding
  • Probing
  • Summarising
  • Challenging
  • Negotiating



  • Egan, G. (2013) The skilled helper: A problem-management and opportunity-development approach to helping. 10th ed. Florence, KY: Brooks/Cole.